Consumer Disputes Casa Amarela Guesthouse is committed to providing exceptional service to all of our guests. However, in the event that you have a complaint or dispute, we encourage you to bring it to our attention so that we can address it promptly and effectively. If you have a complaint or dispute related to your stay at Casa Amarela Guesthouse, we encourage you to first contact us directly at info@casaamarelaguesthouse.pt. We will make every effort to resolve the issue in a timely and satisfactory manner. If you choose to submit your complaint or dispute, please note that they will require you to submit the following information: - Your name and contact information - The date of your stay at Casa Amarela Guesthouse - The nature of your complaint or dispute - Any relevant documentation or evidence We value our guests and strive to provide exceptional service at all times. If you have any questions or concerns about our Consumer Disputes process, please contact us at info@casaamarelaguesthouse.pt.